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Talk to the Rxtrace team
Reach out for product questions, pricing support, onboarding help, demos, or traceability planning for your business.
Office
RxTrace India
Mumbai, Maharashtra
India
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Frequently Asked Questions
Clear answers for common questions
What is Rxtrace?
Rxtrace is a product traceability platform that helps brands protect original products, reduce counterfeit risk, and maintain clear product records across the supply chain.
Who is Rxtrace for?
Rxtrace is useful for manufacturers, brand owners, distributors, warehouses, and other teams that need better product identity, verification, and traceability.
Does Rxtrace support GTIN and PIC?
Yes. Rxtrace can support GTIN-based workflows when GTIN is already available, and PIC-based flows when GTIN is not in use.
Does Rxtrace verify GTIN ownership?
No. Rxtrace reads GTIN structure for workflows, but GTIN ownership and lawful use remain the company’s sole responsibility.
How can we evaluate the platform?
You can start a trial directly from the site or book a guided demo if you want a walkthrough for your team.
What support options are available?
You can reach us by email, phone, or live chat. We can help with onboarding, product setup, traceability workflows, and commercial discussions.
Ready to see Rxtrace in action?
Start your trial now, or book a demo if you want a guided walkthrough for your team.