Cancellation Policy
How trial and subscription cancellation works
Last updated: 30 March 2026
Trial Cancellation
You can cancel your 10-day trial from the dashboard settings while it is active. Cancellation takes effect immediately and trial access ends at once.
- Cancel from Dashboard to Settings to Trial.
- Trial access stops immediately after cancellation.
- The INR 1 trial activation amount is not a recurring subscription charge.
- A cancelled trial does not automatically restart.
Paid Subscription Cancellation
Paid subscription cancellation terms depend on the plan and billing cycle you choose. Cancelling a subscription stops future renewals, but previously paid fees are generally not refunded except where required by law.
Effect of Cancellation
After cancellation, access to paid or trial-only features may be reduced or removed. Your account and operational data may be retained for a limited period for support, audit, and reactivation purposes.
Contact
For cancellation questions, contact support@rxtrace.in or visit the Contact page.