Billing Policy

Clear billing terms for trial and paid plans

Last updated: 30 March 2026

Trial Activation

Rxtrace offers a 10-day trial that is activated through an INR 1 Razorpay payment. The trial starts only after payment confirmation and webhook processing.

  • Trial duration is 10 days.
  • Trial activation amount is INR 1.
  • Trial access starts after payment confirmation.
  • Commercial subscription charges apply only if you choose a paid plan later.

Paid Plans

Paid plans are billed according to the pricing shown on the website or in your checkout flow at the time of purchase. Taxes, add-ons, and discounts are shown before payment confirmation.

  • Plan charges are billed in INR unless stated otherwise.
  • Add-ons may be charged separately based on the selected configuration.
  • Yearly pricing follows the commercial terms shown during checkout.
  • Enterprise pricing is provided by custom quotation.

No Automatic Upgrade

Completing a trial does not automatically start a paid subscription unless you explicitly choose and pay for a commercial plan.

Refunds

Subscription fees, setup fees, and add-on charges are generally non-refundable except where required by applicable law or where Rxtrace confirms otherwise in writing.

Contact

For billing questions, contact billing@rxtrace.in or visit the Contact page.