Billing Policy
Clear billing terms for FREE and paid plans
Last updated: 30 September 2026
Paid Plans
Paid plans are billed according to the pricing shown on the website or in your checkout flow at the time of purchase. Taxes, add-ons, and discounts are shown before payment confirmation.
- Plan charges are billed in INR unless stated otherwise.
- Add-ons may be charged separately based on the selected configuration.
- Yearly pricing follows the commercial terms shown during checkout.
- Enterprise pricing is provided by custom quotation.
No Automatic Upgrade
A FREE subscription is activated after company setup. Paid subscriptions begin only when you choose and pay for a commercial plan.
Refunds
Subscription fees, setup fees, and add-on charges are generally non-refundable except where required by applicable law or where Rxtrace confirms otherwise in writing.
Contact
For billing questions, contact billing@rxtrace.in or visit the Contact page.